Violation Process

You may notice BCA Compliance vehicles around Brandermill regularly. Our team is out in the community every day, performing a variety of tasks, including:

  • Reviewing tree requests and disclosures
  • Processing ARB applications
  • Following up on violations and legal matters
  • Investigating complaints
  • Inspecting neighborhoods

One of our key responsibilities is to ensure the violation process is carried out fairly, consistently, and efficiently.

How Violations Are Handled

Violations are identified either through routine inspections or member complaints.

  1. First Violation Letter
    • If non-compliant items are found, a letter is sent detailing the violation and the date by which the issue must be resolved.
    • Compliance timelines vary depending on the type of violation.
    • If you need extra time to address the issue, contact us—we are happy to work with you.
    • Staff will conduct a follow-up inspection on the compliance date. If the violation is corrected, the case is closed.
  2. Second Violation Letter
    • If the issue is not resolved, a second letter is sent with another compliance deadline, typically shorter than the first.
    • Another follow-up inspection is conducted.
    • If resolved, the case is closed. If not, the case may either proceed to a third violation letter or move to the Hearing Panel stage, depending on the situation.
  3. Hearing Panel Stage
    • The property owner receives a certified notice outlining the original violation, prior attempts to resolve it, and the Hearing Panel meeting details.
    • The panel meets once a month and the owner is invited to discuss the case.
    • Possible outcomes include:
      • Monetary fines per occurrence
      • A final deadline for resolution
  4. Final Action
    • If a violation remains unresolved after the panel’s deadline, fines may be applied, up to $900 (state law maximum).
    • The case may then be referred to our attorney to begin

Why This Process Matters

While the violation process may seem lengthy, it ensures that:

  • Homeowners are notified of issues
  • Adequate time is provided to resolve violations
  • Compliance is enforced

Even if you don’t see visible activity at a property, rest assured our team is actively working behind the scenes.

Note: This process applies to both residential and commercial properties.

Questions or Concerns? Contact Compliance Manager at 804-744-1035 ext. 3001.

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