Clickpay fee update:
In addition to the usual Credit/Debit card processing fees, ClickPay charges a service fee of $3.00 for one-time ACH payments.
Recurring ACH is still free.
For all one-time phone payments, ClickPay also charges a $6.95 fee.
The residential annual assessment is $846.00. The quarterly payment amount is $211.50.
Assessments are due on the first of each assessment quarter (January, April, July, and October). Payments posted to accounts on or after the 11th are considered late; therefore, monetary charges and interest will be applied.
1st Quarter 2024 $211.50 1/1/2024
2nd Quarter 2024 $211.50 4/1/2024
3rd Quarter 2024 $211.50 7/1/2024
4th Quarter 2024 $211.50 10/1/202
FirstService Residential has been selected as the financial management agent for Brandermill Community Association, effective January 1, 2020. Payment options are:
(1) Direct Debit, Credit Card, or E-Check: through ClickPay at www.Clickpay.com/FirstService
For those that pay by your bank BillPay:
- Please make sure you also use the above address to avoid delivery delays. Also, make sure you have the payment date set far enough in advance to allow for your payment to be mailed, received, and credited to your account prior to the above late date.
For those that pay by ClickPay:
CLICK HERE FOR A STEP-BY-STEP GUIDE ON ClickPay
- If you use a one-time payment, your payment is NOT automatically credited to your account the same day you make the payment; there is a processing delay. Please allow 2 – 3 business days for your payment to get credited to your account.
- If you use a recurring automatic payment, please make sure you have all the necessary information in your profile, especially banking account info or credit/debit card info. Without this information, we have no place to get the payment from, so your payment will be late. There is a processing delay, so you need to allow 2 – 3 business days for your account to be credited.
- Please also check your recurring schedule. If you are doing a quarterly schedule, make sure your next payment date is correct, as ClickPay does not know the quarters of the calendar but adds 90 days to your next payment date to schedule the payment after that.
- Please verify your selection on how much to pay. You can set it up to either pay your account balance in full or you can enter a specific amount to be paid. If you use a specific amount, please make sure you pay the correct assessment amount ($247.50), as any underpaid amount will cause your account to be late, and you may incur late fees.
(2) Manual (Handwritten Checks or Money Orders). All checks/money orders should be made payable to Brandermill Community Association and mailed to Brandermill Community Association c/o FirstService Residential PO Box 30403 Tampa, FL 33630.
*Please do not mail or drop off checks at the association office – checks received at the association office will be returned to sender, likely causing a payment delay.
For those that mail in a check, please make sure you use the correct mailing address. An incorrect address will delay your payment being credited to your account, and you may be charged a late fee. Please make sure to write out the entire name of Brandermill Community Assoc. in your payee line. Banks are starting to reject checks made payable to BCA; if this happens, your payment will be late. The correct mailing address is:
Brandermill Community Assoc.
c/o FirstService Residential
PO Box 30403
Tampa, FL 33630
Members can pay assessments in full at the beginning of the year. If paying quarterly, the assessments of $211.50 are due the first day of each quarter. A late fee is charged if payment is not received by the 10th of the first month of each quarter.
GO PAPERLESS
You can also sign up for eStatements and receive your statement via email. To participate, visit https://estatements.welcomelink.com/dcmetro.
The Association will mail statements to all homeowners in the middle of the month prior to the payment due date. To arrange payment options or further assistance, visit www.ClickPay.com/GetHelp or call 888-354-0135.
Some things to remember about paying your assessment:
- If you write a check and mail it in, make sure to include either your statement or write your account # in the memo portion. This will help ensure your account receives the credit and will help the credit be applied more timely.
- The date that your payment is credited to your account is what determines whether your payment is on-time or late. Any payments credited on or after the 11th are considered late, and you may receive a late fee.
- Postmark date, date checks are written, and date electronic payments are initiated do not determine if your payment is on time.
- You need to allow 3 – 5 business days for your payment to be credited to your account.
For further assistance, please contact James Grooms at [email protected].
PAPER STATEMENTS
Beginning in 2023, members not signed up for ClickPay will receive a paper mailing of their Quarterly Statement. These statements will be in place of payment coupon booklets and will remind you that your assessment payment date is upcoming. At the bottom of the statement will be a tear-off coupon to submit your payment with. You should receive your statements via mail midway through the month prior to when payment is due.